Switch Home Security · Independent service · Not affiliated with any security provider
(813) 669-6527
A full home security system — cameras, doorbell, sensors and control panel in a modern living room
Support for existing customers

Need Help With Your Security System?

Speak with a customer support representative for help with your existing home security service, equipment, alarms, cameras, billing or account questions.

Mon–Fri 11:00 AM–7:00 PM (ET) · Real people ready to help

Independent service  ·  No obligation  ·  Real people answer
◦ real home / homeowner photo goes here
Why call us
  • Real people ready to help
  • Fast & friendly support
  • Support for existing customers
  • Get the answers you need
  • Trusted & professional
  • Fast & convenient — answers quickly
Existing customers

Dedicated support for existing customers

Get the help you need from our customer support team for your existing home security service. Real people, fast and friendly — helping homeowners feel more secure.

See support topics

Real people, ready to help

Get the help you need from our customer support team for your existing home security service.

Call Customer Support

Support topics

Existing customers
24/7 monitoring

Equipment Help

Keypads, panels, remotes & other devices.

Cameras & doorbell

Camera Support

Cameras, video, doorbells or recording issues.

Smoke, fire & CO

Alarm & Sensor Issues

Alarms, sensors, false alerts.

Door & window sensors

System Issues

Questions about your system, connection or plan.

Billing & account questions

Billing & Account Questions

Payments, charges or account details.

Service questions — support representative

Service Questions

General support for your existing service.

Existing customers

Talk to a home security representative

Get the help you need from our customer support team for your existing home security service. Fast, convenient and professional — we’re here to help.

Call
(813) 669-6527 · Mon–Fri 11AM–7PM ET
Call Customer Support

Good to know before you call

Who can you help?

We provide customer support for existing home security customers — help with your service, equipment, alarms, cameras, billing or account questions.

What can I get help with?

System issues, camera support, alarm & sensor problems, equipment help, and billing or account questions — general support for your existing service.

What are your hours?

Our customer support team is available Mon–Fri, 11:00 AM–7:00 PM (ET). Call (813) 669-6527 and a real person will help.

Call Support: (813) 669-6527